Help and frequently asked questions

How do I clean my In-The-Ear, In-The-Canal or Completely-In-The-Canal hearing aids?

Answer: 

Watch our video and follow these easy steps when when cleaning your In-The-Ear, In-The-Canal or Completely-In-The-Canal hearing aids.

  1. First wipe the hearing aid using a clean dry cloth. Using the brush provided with your hearing aid, gently remove any wax or debris from the device.
  2. Your hearing aid may have a vent, this is a hole that goes through the entire hearing aid. Using the pick you were supplied with, remove any wax from the vent.
  3. Replace the filter. If you are not comfortable changing the filter, visit an audiology professional in store and they will assist you with this.

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