Glasses wear and care

We know that sometimes it takes a while to settle into wearing your new glasses; we’re here to help! Below are some helpful hints and advice from the experts, and an overview of our customer guarantees.

We want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we will put it right. No worries, no fuss. For further information, please see our customer guarantees or ask in‑store for full details.

In‑store, we have a full range of tools & equipment necessary to perform routine adjustments so that your frames are the perfect fit for you. Can't make it to a store? There are some ways to repair or adjust your frames from home.

Caring for your glasses

  1. Use both hands

    Always remember to use both hands to take your glasses off to help maintain their original shape.

  2. Keep lenses clean

    Your lenses need love too. Use our specially formulated cleaning spray, included with your new glasses.

  3. Use a microfibre cloth

    Regular cloths can scratch your lenses, so it’s best to use a clean microfibre cloth.

  4. Keep out of the heat

    If it’s a hot day, it’s even hotter inside your car. Lens coatings don’t love the heat, so keep them away from places like the dash of your car.

  5. Use your glasses case

    “If they’re not on your face, they’re in the case.” Always carry your glasses in their case. This ensures your lenses won’t get scratches from placing face‑down on hard surfaces.

Wear and care FAQ's