Help and frequently asked questions

How do I place an order?


Buying contact lenses online only takes a few minutes. Click on one of the contact lens category buttons on top navigation bar or the left hand side of the screen to find your lenses. Select the product you want and you'll be shown a product detail page where you enter the quantity of lenses you require and your prescription details for each eye. Then add them to your shopping basket. At any time you can view your basket and remove items, or you can select from other categories and add more lenses. When you've finished shopping, go to the checkout and all the details of your chosen products will be displayed along with any promotional discounts or delivery charges that may apply. Then, select your preferred method of payment and follow the on screen instructions via our secure payment gateway. Assuming your payment is approved, you will be taken to an order confirmation page where you can print a copy of your order. Please note: Specsavers do not hold, store or retain your payment details - all we keep is the first and last 4 digits of your credit or debit card in the event of any queries and to make it easier for you to re-order in the future.