Help and frequently asked questions

How do I contact customer service?


If you have any questions or queries please contact our friendly customer service team via our online contact form or call us on 0800 401 269 between the hours of *10:30am - 7.30pm (NZST), Monday to Friday, excluding public holidays.

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More help in store

If you need more help, you can contact us by searching for your nearest store below. Just type in your postcode, city or town.