Help and frequently asked questions

How do I recharge my rechargeable hearing aids?


Charging your rechargeable hearing aids is a simple process. Watch our video and follow the steps outlined. If you are still having trouble, visit one of our audiology professionals.

  1. Connect the charger case to a power source. The light on the case will turn on when connected. Some charging cases can hold charge, so they may not need to be connected to a power source at all times.
  2. To recharge your hearing aids, place the hearing aids into the case ensuring that you follow the right/left indicator red for right and blue for left.
  3. Once in the case the hearing aids will switch off and begin charging. You will know the hearing aids are charging when the light begins to blink.
  4. Most hearing aids will take 90 minutes to charge to 80% and 3 hours to charge fully. Once the light stops blinking the hearing aids are fully charged.