Help and frequently asked questions

How do I insert my In-The-Ear hearing aid?


Follow our step by step video guide on how to insert your In-The-Ear hearing aid. If you are still having trouble, please visit one of our audiology professionals.

  1. Hold the hearing aid with the tip pointing towards your ear canal and the writing facing away from you
  2. Insert the hearing aid into the ear, twisting slightly if necessary
  3. The hearing aid should feel secure and comfortable in your ear, as it is made to fit your ear shape.
  4. If you hear a whistling sound the hearing aid may not be inserted correctly, try inserting it again. Remember, if you would like some assistance our Audiology professionals are always here to help.