Help and frequently asked questions

How do I insert my Receiver-In-Canal with ear moulds hearing aid?


Follow our step by step video guide on how to insert your Receiver-In-Canal with ear moulds hearing aid. If you are still having trouble, please visit one of our audiology professionals.

  1. When inserting Receiver-in-canal hearing aids with earmoulds, first check that you have the red hearing aid for your right ear and the blue for your left
  2. Hold the hearing aid where the main body connects to the receiver and slide the body of the hearing aid behind your ear
  3. Now push the mould into your ear canal until it feels firmly in place
  4. The mould should feel secure and comfortable in your ear, as it is custom made to fit your ear shape.